AUDA Community Grants
Explore programmes supporting digital inclusion and digital capability, including opportunities focused on Aboriginal and Torres Strait Islander communities.
View auDA community grantsA proud Aboriginal business x HubSpot
Elevate your LALC.Connect the whole journey.
Transform how your LALC connects with Elders, Mob, members, community, partners and clients.
Ideas, in partnership with HubSpot, can bring your website, CRM, services, bookings, events, communications, internal workflows, automation and reporting together into one connected digital system, designed around the way your organisation works.
- Delivered by a fellow
Aboriginal business
Every touchpoint.ONE CONNECTED SYSTEM.
- Website Transformation
- Mob & Members
- Enquiries
- Services
- Bookings
- Events
- Communications
- Automation
- Reporting
Website transformation
Your website is where
many journeys begin.
Make it easier for Elders, Mob and Community to find what they need, connect with your team, access services, make bookings, register for events and stay informed.
Behind the scenes, those interactions connect directly into HubSpot so your team has the information they need without relying on disconnected forms, inboxes and spreadsheets.
One experience from website visit to service delivery and ongoing relationship.
SERVICE BOOKING JOURNEY
Support the
journeys that matter.
Community experienceLALC experience
- Step 01Website
Community
Easy to find and understand
LALC
Enquiry captured
- Step 02Enquiry
Community
Simple enquiry
LALC
Details saved to CRM
- Step 03Service info
Community
Clear service information
LALC
Right team notified
- Step 04Booking
Community
Book online or with support
LALC
Booking recorded
- Step 05Confirmation
Community
Instant confirmation
LALC
Automated updates
- Step 06Follow-up
Community
Helpful communication
LALC
Tasks and follow-ups
- Step 07Ongoing support
Community
Continuing care
LALC
Reporting and insights
EVENT JOURNEY
Bring Mob together.
Make the admin easier.
Community experienceLALC experience
- Step 01Event promoted
Community
See what's happening
LALC
Event created
- Step 02Registration
Community
Register easily
LALC
Registrations tracked
- Step 03Reminders
Community
Stay informed and reminded
LALC
Automated communications
- Step 04Event day
Community
Great experience
LALC
Check-ins and support
- Step 05Feedback
Community
Share feedback
LALC
Feedback captured
- Step 06Thank you
Community
Feel appreciated
LALC
Thank you sent
- Step 07Ongoing engagement
Community
Stay connected
LALC
Insights for next time
HOW WE WORK
Built with you.Built around your people.
01. Have a yarn
We start by listening. We learn about your Land Council, your Mob, your services, your team, what's working and what's getting in the way.
02. Map the journey
We map how Mob, members, Community, partners and clients connect with you, from the website through to service delivery and ongoing relationships.
03. Connect it
We design your website and HubSpot system around those journeys, connecting the information, people and processes that need to work together.
04. Make the system do the work
We automate repetitive admin, reminders, assignments, communications and follow-up so your people can spend more time doing the work that matters.
05. Back your team
We train your people, build useful reporting and stay alongside your team as the system grows.
A HubSpot Solutions Partner
working with Aboriginal business
Ideas is a HubSpot Platinum Solutions Partner and a 100% Aboriginal owned and operated business.
100% Aboriginal owned & operated | Supply Nation Certified | HubSpot Platinum Solutions Partner
We work alongside LALCs, Aboriginal corporations, community organisations and Aboriginal businesses across the country — bringing brand, website, CRM, service delivery, automation and reporting together into one complete digital journey. Not a platform licence. A partnership that stays with you after go-live.
Platinum Solutions Partner
Accredited to design, build and support the full HubSpot platform.
Aboriginal business to business
Delivered with, and for, Aboriginal organisations and communities.
One connected journey
Website, CRM, bookings, events and communications in a single system.
Long-term support
Training, adoption and continuous improvement, not a hand-off.
A CRM built around the way your LALC works
We don't simply install HubSpot. We configure the platform around your organisation, your people and your processes.
- CRM and stakeholder records
- Elders, Mob and member communications
- Service enquiries
- Online forms
- Bookings
- Events and RSVPs
- Email communications
- Internal workflows
- Task allocation
- Automated reminders
- Follow-up journeys
- Reporting and dashboards
Funding your digital change
Explore funding that could support your digital change.
Ideas can help identify relevant funding pathways and consider how your website, CRM, service delivery and automation programme could be staged around available opportunities.
Indigenous Advancement Strategy
Australian Government funding supports Aboriginal and Torres Strait Islander people, communities and organisations across a range of programme priorities, including culture and capability.
Learn moreCommunity Initiated Proposals
Eligible organisations can approach NIAA with community-led proposals that respond to an identified need and fit relevant programme priorities.
Learn moreFind current First Nations funding
Funding opportunities change throughout the year. Explore current NIAA and Australian Government grants and funding opportunities for Aboriginal and Torres Strait Islander organisations.
View current fundingMake your digital investment go further.
Funding opportunities + HubSpot nonprofit pricing + Ideas implementation offer for Aboriginal LALCs.
40% off
Eligible HubSpot subscriptions
Available to eligible not-for-profit organisations under HubSpot's nonprofit programme.
20% off
Ideas HubSpot build + business customisation
An Ideas offer for Aboriginal LALCs.
Included with your initial discovery
And here's something deadly to take away. Your digital customer journey.
Mapped for you.
As part of our initial discovery, we'll map the digital journey across your Land Council, from how Mob and Community find you through to services, bookings, events, communications and follow-up.
Then we'll turn it into a professionally designed, branded Digital Customer Journey Map.
It's yours to keep, share with your team and use to help guide what comes next.
Yours to keep. Yours to share. Yours to use.
Why Ideas
Aboriginal business.
Working with Aboriginal business.
Ideas is 100% Aboriginal owned and operated and Supply Nation Certified.
We understand that technology needs to support the way your organisation, community and people work. We listen first, respect Community and Country, protect information and build systems around people rather than forcing people around systems.
We bring brand, websites, customer experience, HubSpot, automation and digital capability together under one team, and we work alongside your people from the first yarn through to launch, training and ongoing support.
Experience and credibility
Experience across Aboriginal business and Community.
Our work and relationships across the Aboriginal business sector give us first-hand experience in designing digital systems, brands and experiences around the needs of Aboriginal organisations and the communities they serve.
100% Aboriginal owned & operated | Supply Nation Certified | HubSpot Solutions Partner
- Delivered by a fellow
Aboriginal business 
Start the conversation
Ready for a yarn? Let's see what a connected LALC could look like.
Bring us your current website, systems, processes and pain points. We'll sit down with you, understand how your people work and start identifying where things could connect better.
No generic technology pitch. A conversation about your LALC, your Elders, your Mob and what will actually make a difference.
Your branded Digital Customer Journey Map is included as part of the discovery.